virgin media router lights

What does virgin media router lights indicates – The Complete guide 2021

Do you know what virgin media router lights indicate to you and at the same time do you have basic knowledge or information about Virgin media Hub. 

Super Hub or Hub is the product of Virgin media, one of the leading companies in the United Kingdom which offers a plethora of services starting from TV, broadband, mobile device, sim and many more.

Now everyone knows the importance of the Internet and Internet of things (IOT). As a result, the virgin media router has now become one of the important things in our home as it connects all our gadgets and devices to the internet.

However not every person is good in technical terms to identify the meaning of virgin media router lights. Even some of the great professionals don’t have enough information about the router or modem they are using in their home or office.

If you are not a technical person, don’t worry I will try my best to explain the meaning of virgin media router lights as simply as possible. So that you will easily understand when you have to restart a router or when you have to do a reset. 

Green, red, yellow and white are the most commonly used lights in almost all the types of virgin media routers. 

If you want to know more , let’s dive straight into the router lights section and I highly recommend you to post the comment as per your review.

Which Type of Virgin media Hub do you have?

The very first thing is to figure out which type of virgin media hub you have. Currently, the company offers four types of hub to their users Super hub 1, super hub 2, Virgin media Hub 3 and Virgin media Hub 4. 

If you are new to virgin media and don’t know the type of router you have then you can check the box of the router. Otherwise, you can follow the same process as like other routers your device will also have the same light codes.

Basically, the light of the router depends upon the type of router you are using. Super hubs and hub 3 have the same meaning of lights but hub 4 is the exception. With the advanced features hub 4 has different meanings of lights.

So let’s check what is the meaning of Virgin media router lights and what it indicates.

Super Hub 1

Super hub is the basic hub provided by the company which comes with the 3 lights indicating symbols. 

Super Hub 1
WAN– It indicates the internet connection in your router. It will be present on the top of all the symbols and showing two arrows going in opposite directions. 
Ready: It means your router is getting power from the socket. The symbol for ready is a short horizontal line. 
WLAN: This symbol indicates the wifi signals in your router. If you have a problem with your wifi then you will see an indication in WLAN.

Virgin Media Router Flashing Green Light

green light is the most common light you will see on your router. The green light indicates that all the functions of a router are performing well.

WIFI:The green light on the Wi-Fi symbol indicates that your router is connected to the internet and there is no problem in the connection.

If you are still not able to access the internet when the Wi-Fi symbol is flashing green light then, there may be an issue with your device not with your router. 
Power:Sometimes, you’ll see a green light flashing on the ready symbol, then you may have a power issue with your router. Check the power cable connected to your router.
Internet:When you see a green light on the internet symbol which is two arrows in opposite directions, it indicates that you have to reset your router and wait for 2-5 minutes and turn it on again.

Virgin Media Router Flashing White Light

White color indicates the positive light or no problem with your router. Generally, you will see a white light at the bottom of your router. Apart from this there is no other reason why your router is showing static white light.

WIFI:Wifi showing white light indicates that wifi is connected successfully and does not have any problem. 
Power:White light on the power symbols indicates that your router is connected to the main socket and there is no issue.
Internet:White light on internet symbols indicates that the internet connection is established with your router.

In some upgrade models you will see a flashing white light dont worry, it indicates that your router is booting up and after a few minutes it is ready to go.


Virgin Media Router Flashing Red Light

As you all know red lights indicate danger and it has no difference with the router. Red light on any of the symbols in your router indicates that there is a problem but it can tell you where the problem is and how to fix it.

WIFI:If you see a wifi light flashing red, then there is a problem with your wifi and you need to reset your router. You have to click on the reset button present on the back of the router with a pin.
Power:You will see power light flashing red when your router is overheated and you have to turn off the router for a while or find a better place where the ventilation is possible.
Internet:Whenever there is an outage in your area or a scheduling maintenance of internet cable, you will see an internet light flashing red. There is nothing to worry about – wait for a while and try to restart your router.

Virgin Media Router Flashing Yellow Light

In some of the models you will see a yellow color. It is the same as other models showing the white light. If you are having a router which flashing yellow it indicates that your router is working fine.

If your internet is still not working then there must be an overload on the network in your area. The best thing you can do when your router is flashing yellow is contact virgin media customer service about the issue.


Super Hub 2

Virgin media super hub 2

Super hub 2 provides a common internet connection to all the devices in a network. Superhub 2 should be located in the central location of the home so that it will monitor and manage all the devices simultaneously. 

In Superhub 2 you will see four types of lights such as Internet light, Power light, Ready light and traffic light.

No light is turn On

When you see no light on your hub it indicates that your hub is not connected to the power socket. Check the power supply and make sure the cable is connected to the hub and check the hub is switched on. 

It can take 5 -10 minutes to reboot the router, wait for a while till it shows the solid white light and you are ready to go.

Internet light is Turn off

If the power light is showing white light and the internet light is not turned on then, it looks like there is a problem with your internet cable.

Check the internet cable connected to the router and make sure it is tightly connected to the virgin media wall socket. 

Then check the cable coming from the socket is firmly connected to the splitter and back to the hub.

Internet light are blue

When your power light is showing solid white color and the internet light flashing blue then there is no problem with your router. Your router is working fine but there may be a problem with your device.

For that you can connect another device with your router and check the connection. 


Virgin media Hub 3

virgin media router lights

In virgin media hub 3 you will see three lights: Wifi light, power light, internet light. 

No lights are on

It indicates that your hub is not connected to the power supply. Check the power cable and connect it with the hub firmly and switch on the hub.

Wifi Light Flashing red:

When your power light is showing solid white light and wifi light is flashing red then there is a problem in your router. Here you have to reset your hub to factory default settings.


How to reset virgin media hub?

  1. First of all, make sure your hub is switched on.
  2. Press the reset button on the back of the hub for at least 10-15 seconds.
  3. We suggest you reset the hub using a pin and wait for a few minutes to reboot.
  4. Once the hub is ready it will show a white light and now you are ready to go.

Your hub is restored to a factory setting so any changes you have made will be erased and now you have to set these again.


Virgin media Hub 4

virgin media router lights

Virgin media hub 4 is the most advanced and stylish hub till now. The ring light around the hub looks more attractive and if there is a problem it will reflect the light so that you can find out what is going on.

Solid white light:When you first switch on the hub it will automatically show the solid white light. Which means the hub is ready to use and now you can connect your devices with it.
Solid Red light:Red light around the hub indicates that there is a problem with your connection. First check all the cable connected to the hub to the wall. Next, check if the splitter or socket to the hub is tightly connected. Still facing issues, contact virgin media customer service number.
Dimmed white lightWhen the hub is working normally then it will indicate a Dimmed white light around the ring light.
Green lightThe Hub 4 has an automatic update feature in their system. Means, whenever a company releases a new update it will automatically update its system without any human interference.

So, whenever you see green light flashing slowly it means that hub 4 is downloading and upgrading its system. It will indicate for a few minutes and after that it will reboot automatically and start showing Dimmed white light.
Blue lightBlue light indicates the WPS connection in your router. When you press the WPS button on the back of the hub it will flash blue for a few minutes and when the connection is successful the light will change into solid blue.

When the WPS connection is unsuccessful then it flashes blue rapidly and you should try again.

Why does the virgin media router show no lights?

virgin media router lights
Why does the virgin media router show no lights

As discussed above there may be a certain problem because of that your virgin media router lights are not showing any indication. You can easily find the lights codes above to find out what exactly the problem is.

Here I have shared a general guide of troubleshooting you can do when your router shows no lights. This is a basic troubleshooting and does not require any technician. It also helps if your Wi-Fi keeps on dropping randomly.  

Restart your hub

If you turn your system back on and your wifi is not connected. You should try to do a general restart of your router. Push a restart button on the back of your router and wait for 1-2 minutes and switch your hub back on.

Sometimes the router may take more than a while to fully restart. Don’t worry, wait for your router to start automatically and don’t turn off your power supply. If you turn off the power supply of your router in between then it may damage your router.

Your router will start to flash a white light and when it becomes steady then you are ready to use.

Factory reset

Many people have the misconception that restart and reset is the same process but it is totally different. When you restart your device it just turns off your power supply, waits for a few minutes and switches it back on.

But when you reset your router all its configuration is changed to factory default and it becomes a totally new router. All the settings you have done earlier will be automatically erased and set to default setting.

To do a reset you must have a thin paper pin and on the back of your router you will see a small hole.

There is a small button in the hole take a paper pin and press the button and it will automatically reboot your router.

The whole process will take 10 -15 minutes to back on.

Change your routers channels

Channels in the router can also cause problems sometimes, you can change the channels and see if it makes any sense. 

Before doing any changes to your router channel do contact your service provider.

Check the ethernet Cable

Using the ethernet cable to your computer is one way I prefer to figure out if the problem is with the wifi or the router itself. If you have a strong ethernet connection but no wifi, you’ve identified where the issue is.

Reset Router Name and Password

Depending upon  the type of router you have, you have to reset your router name and password using a separate computer that has the connectivity.

Here you may require a serial number or IP Address which may be present on the back of your router.

Additionally, the default username and password for all the routers are ADMIN and ADMIN.

Update and Restart Computer

If switching on or switching off your router doesn’t work then you should think about upgrading your system to the latest software updates. Don’t forget to update and restart your computer when it’s done. It’s important!


Recommendation

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Important Questions

Why does the virgin media router show no lights?

Here I have shared a general guide of troubleshooting you can do when your router shows no lights. This is a basic troubleshooting and does not require any technician and also helps if your Wi-Fi keeps on dropping randomly.

How to reset virgin media hub?

* First of all, make sure your hub is switched on.
* Press the reset button on the back of the hub for at least 10-15 seconds.
* We suggest you reset the hub using a pin and wait for a few minutes to reboot.
* Once the hub is ready it will show a white light and now you are ready to go.

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